Join Our Newsletter

Please fill your email below to receive ABROADER's newsletter

GUIDE TO HOST INTERNATIONAL INTERNS

ABROADER's Know-Hows

“Your company has never hosted an international intern? No need to worry, we have many best practices to share.
Need advice on what benefits to provide for the intern? We have you covered! Visa paperwork?
Don’t panic, we know what to do!”
Welcoming an international newcomer to your organization would spark a lot of joy and excitement, however, it sometimes can also come with unexpected inconveniences when there is a lack of mindset and logistical preparation. After 6 years of sending international interns to more than 150 organizations in different locations in Vietnam, we have gained several valuable lessons, now composed into a guide to help both our partner organizations and interns to get the most out of their hosting/interning experience. As an upcoming or prospective host organization, it is highly recommended that you check out our guide to host to have a full look at what is expected of you and what to prepare before, during and after hosting an international intern. A summary of the guide is  as below.

EXPECTATIONS FOR HOST ORGANIZATION:

  • Provide meaningful work experience and work benefits for the intern as agreed upon and described in the Internship Offer Letter

  • Assist the intern in integrating with your organization’s work environment, staff and day-to-day business, including providing them with an “induction and orientation on general work procedures,” “workplace safety” and “who is who” on their first day and throughout their first week
    For a list of what information the intern needs to know when arriving at your organization, please refer to Appendix 2-Orientation Checklist in this guide to host

  • Appoint a supervisor to oversee the intern and guide  them through the assigned tasks and adjusting to the organization’s work culture
    For more information on the role of the intern supervisor, please refer to Appendix 1 - Tips when working with international interns in this guide to host

  • Provide necessary resources or equipments required for the intern to perform their tasks or execute their projects

  • Communicate with the intern about the right kind of work attitudes and professionalism through interactions with other people in your organization

  • Provide the intern with on-going evaluation on their performance and progress and support them when needed: 
    The 3 main checkpoints for the intern’s performance evaluations are

    • After week 1 (as the first week is key to setting foundation for the internship); and after the first month
    • Mid-internship evaluation (if specified)
    • End-of-internship evaluation where the your organization, the intern and ABROADER together conduct a final evaluation of the program 

End-of-internship Evaluation


*On occasions, the intern will be on a credit-bearing internship and your organisation may be required to complete some forms from their home university apart from our end-of-internship evaluation form. ABROADER will always explain the whole process fully and try hard to answer any questions you may have.

Other than these scheduled evaluations, you are encouraged to talk informally with the intern and ABROADER throughout the internship to provide feedback whenever needed.

  • Stay in close contact with ABROADER’s Program Coordinator throughout the internship for any matters related to the intern 

  • Other logistics: You can rest assured that all support services needed for the intern to arrive  and be able to do an internship at your organization, including visa application, accommodation, travel insurance, onsite support, and career/cultural training, will be arranged by ABROADER. In some cases, we may need to ask for your assistance in arranging some of these logistics. For example, regarding the visa application, we will support the intern in applying for a business visa, which allows them to work at companies in Vietnam with or without a stipend. In this process, you may be asked to provide us with papers to verify that the intern is accepted to do the internship at your organization. 

EXPECTATION FOR INTERN'S SUPERVISOR(S):

  • Speak good English

  • Communicate with the intern regularly

  • Arrange at least 1 weekly meeting with the intern (about one hour) to check on their progresses and give feedback

  • Set up clear work plan

  • Express clearly and directly what the intern is expected to do

  • Provide clear deadlines for tasks

  • Give the intern direct, timely feedback for their works

  • Give compliments when the intern does a good job – Everyone wants positive encouragement when it is due. This also encourages students to try harder and to improve!
    In the case that the supervisor is absent/ away from work: big tasks should be assigned to the intern so that they have something to work on while the supervisor is away and  a second supervisor/contact person should be assigned; the intern should report back to their main supervisor as well as their temporary supervisor.

  • Take part in a face-to-face end-of-internship evaluation session whereby the intern, ABROADER and the supervisor(s) will sit down together to review the internship program and areas to keep and/ or improve.
    Per the requirement of the Internship Program, the intern’s performance in the internship will be evaluated based on their abilities, skills, attitude, teamwork and attendance record. The supervisor(s) are therefore invited to complete an Intern Evaluation Form and return it to ABROADER prior to the day of the evaluation session.

WORKING STYLE OF INTERNATIONAL INTERNS:

Generally, international interns, especially those from Western countries like the U.S., UK, Australia, Canada, etc tend to:

  • Be able to work independently if their supervisors give them authority and clear deadlines

  • Like being given variety of different tasks

  • Be more direct in communication. They may not know when Vietnamese are not happy with them if they do not speak it out loud.

  • Need clear deadlines and work plan so they know what they are working towards


You are clear about what is expected of a host organization and want to proceed?
  INQUIRE NOW to become an ABROADER Partner Employer!
Or email our Program Coordinator at partner@abroader.org if you still have any questions.

Kaoru’s responsibility as an intern at Pan Pacific Hotel was to welcome and farewell the guest and takes care of our Japanese and VIP guest. As a hospitality student, Kaoru has a fair knowledge of the hospitality industry and soft skills necessary for the job like communication, team work, working under pressure. Due to the short duration of internship Kaoru hasn’t been able to keep up with everyone in the team. However, we was very glad to see that she showed profound interest in learning from our advice, training and abide very strictly to the rules of attendance and punctuality. We can say that the biggest strengths she brought to her internship in Vietnam are Team work, Enthusiasm, Hardworking and Punctuality. We would like to thank ABROADER Vietnam for an internship program that is beneficial not only to the intern but also to us as the host organization. We were able to have a more diverse manpower, our staff got to learn about a whole different culture and with Kaoru, our team became multi-cultural making it easier to engage and assist guests.

Pan Pacific Hotel

Hospitality Internship Host ,Hanoi, Vietnam

Chau was assigned to Project Department, to provide assistance in communications and networking. She meets all the expectation of us, including job knowledge, employability skills, punctuality & observance of working hours and job attitude. Chau is diligent, polite and sociable. She is keen on learning and working, analytical.. We want to send our thanks to the ABROADER's Internship program and Chau Nguyen. We are open to welcome other qualified interns sent by ABROADER's program

MICROFINANCE AND COMMUNITY DEVELOPMENT INSTITUTE (MACDI)

Social Work Internship Host ,Hanoi, Vietnam

We hosted 2 pharmacy polytechnic students from Singapore for 5 months. At first, we did not expect much since they are only year 3 but their performances surprisingly exceeded our expectations. Despite the differences in Vietnam’s medications types and labeling systems to what they were taught in Singapore, their proactiveness and work ethics were able to triumph. They became a major part in our Outpatient unit, performing Picking & Packing, Inventory Management, Transfer of Medications, Dispensing & Counselling. Later on, they also took part in our Inpatients Unit, helping with medications picking for inpatients, and Compounding Unit, helping compounders with materials distilling and equipment preparations. By the end, we were happy with our performances enough that we had them join in our group description discussions and counseling with foreign outpatients. We are confident that they will become good pharmacist in the future.

VinMec International Hospital

Pharmacy Internship Host ,Hanoi, Vietnam

We hosted 3 Singaporean students in our testing lab. Their main tasks are helping with our lab services team, conducting experiments on food, air and water samples. We also helped in one of our research with literature review. Since only part of our team speak English, there was a language barrier, but the students manage to overcome through body languages and Google Translation. They also bonded with our staff by going for lunch together. Overall, they are good students and we hope there will be more such collaborations in the future.

HANOI UNIVERSITY OF PUBLIC HEALTH

Pharmacy & Biology Internship Host ,Hanoi, Vietnam

It was our first time having international interns and their performances exceeded our expectations. They had solid academic background and were able to learn new coding languages quickly and deliver work timely. We had to adjust our original training plan since they finished it earlier than we expected. My only suggestions is that next time we can have more team work projects and team building activities so there will be more interactions between students and our staff. Overall we are very happy and look forward to hosting more students in the future.

NashTech Vietnam

IT Internship Host ,Hanoi & HCMC

The students helped us set up our library and a digital management system. Previously we had received more than 10,000 books in donations previously but were not able to have people come over to read since we did not have a system to manage. For 8 weeks, the students sorted through our books, categorized them by genres, arranged them on their selves and set up an online system so that later on our staff can manage books easily. The sorting process is quite tiring, and I really admire them for their patience. We worked on different floors, but we can see students working through camera. A lot of time we saw them sitting in front of the computer and sorting through thousands of books and asked ourselves “How do they not get bored?” (laugh). But that is why we are thankful of students and their hard works. We sometimes tried to cheer them up, for example by treating them with bubble tea and fruits. In their last working week, we had our public’s grand opening for the public. We can now open our library officially. In the future, our plan is to have movie screenings and workshops for the public at the library where our students (who are people with disabilities and often lack chances to join social events) can be more socially confident and meet new friends outside of their circles.

DREAM SEED CENTER

Social Work Internship Host ,Hanoi, Vietnam

We wish to have more opportunity to collaboration with ABROADER in hosting interns/volunteers in the coming time. However, if it is possible, we would like the internship duration to be longer. ABROADER Vietnam and their staff have provided a valuable support on facilitation process of this program. We are much appreciated their good arrangement and well-facilitation.

SUSTAINABLE RURAL DEVELOPMENT (SRD)

Sustainable Agriculture Internship Host ,Hanoi, Vietnam

I really did not expect that they can whip up a guidebook for gender- based victim confidants in like 7 weeks. Researchers on gender issues in Vietnam is very rare so when I saw students CV, I was like “This is it. They are iSEE intern.” It was very helpful to have them as the researchers on this project, and for them to chase after me for deadlines (laugh). Another thing I valued in students is that they do not come here with the “western justice savior” attitude and instead, was very respectful of the local cultures and be humble.

iSEE

Social Work Internship Host ,Hanoi, Vietnam

Sohei was appointed to develop dental clinic system at our company. We are totally impressed with his knowledge and employability skills involved in communication, teamwork, problem-solving, ability to work under pressure, etc. He is very confident, enthusiastic, and highly punctual, which is extremely appreciated. We hope that we could cooperate more with ABROADER in the future.

MOBITOUCH

IT Internship Host ,HCMC, Vietnam

Lily is a Marketing Intern at HG Holdings. She knows what to do and she can work with the team very well. We appreciate her enthusiasm and interest in making the work smoothly. Her biggest strengths are her positive nature and openness to learn. She has good editorial skills in all communications related areas. Lily contributes with her work to the company and brought an interesting and refreshing cultural aspect to the team.

HG HOLDINGS

Marketing Internship Host ,Hanoi, Vietnam